Customer winback : how to recapture lost customers and keep them loyal by Jill Griffin and Michael W. Lowenstein foreword by Don Peppers and Martha Rogers

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TextLanguage: English Publication details: San Francisco: Jossey-Bass Publication 2001Edition: 1st edDescription: xxii, 314p., app., notes, ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Status	Barcode
Books	KEIC	658.812 GRI (Browse shelf(Opens below))	Available	3591

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