The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs by Bill Price and David Jaffe

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TextLanguage: English Publication details: San Francisco: Jossey-Bass 2008Description: xvii, 312p., app., glos., bib., notes, ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Status	Barcode
Books	KEIC	658.812 PRI (Browse shelf(Opens below))	Available	7342

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