The Toyota way to service excellence : lean transformation in service organizations by Jeffrey K. Liker and Karyn Ross

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Material type: Text

TextLanguage: English Publication details: Chennai: McGraw Hill Education 2017Description: xxviii, 419p., note., ind. 23 cm x 15 cmISBN:

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Item type	Current library	Call number	Status	Barcode
Books	KEIC	338.762920952 LIK (Browse shelf(Opens below))	Available	17790

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