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Strategy maps : converting intangible assets into tangible outcomes by Robert S. Kaplan and David P. Norton
Material type:
TextLanguage: English Publication details: Boston: Harvard Business School Press 2004Description: xviii, 454p., ind. 24 cm x 16 cmISBN: - 1591391342
- building strategies and strategy maps
- customer management processes
- human capital
- human resource readiness
- information capital readiness
- intangible assets
- intangible property
- management
- nonprofit organisation
- operations management processes
- planning the campaign
- privte sector
- public sector
- regulatory and social processes
- strategic planning
- 658.4012 KAP
| Item type | Current library | Call number | Materials specified | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Books | KEIC | 658.4012 KAP (Browse shelf(Opens below)) | Available | 12036 | ||
| Books | KEIC | 658.4012 KAP (Browse shelf(Opens below)) | Available | 5610 |
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