Seven secrets of service strategy by Jacques Horovitz

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Material type: Text

TextLanguage: English Publication details: Harlow: Financial Times Prentice Hall 2000Description: xiv, 140p., bib., ind. 24 cm x 16 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	KEIC	658.804 HOR (Browse shelf(Opens below))	Available	3181

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