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1.
Threshold resistance : the extraordinary career of a luxury retailing pioneer by A. Alfred Taubman by
  • Taubman, A. Alfred
Material type: Text Text
Language: English
Publication details: New York: HarperCollins Publishers 2007
Availability: Items available for loan: KEIC (1)Call number: 381.1091 TAU.

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2.
The nordstrom way : the inside story of America's #1 customer service company by Robert Spector and Patrick D. McCarthy by
  • Spector, Spector
  • McCarthy, Patrick
Material type: Text Text
Language: English
Publication details: New York: John Wiley and Sons, Inc. 1999
Availability: Items available for loan: KEIC (1)Call number: 658.871 SPE.

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