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1.
Monitoring, measuring, and managing customer service by Gary S. Goodman by
  • Goodman, Gary S
Material type: Text Text
Language: English
Publication details: California: Jossey-Bass Inc., Publishers 2000
Availability: Items available for loan: KEIC (1)Call number: 658.812 GOO.

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2.
The situation analysis approach to assessing family planning and reproductive health services : a handbook by
  • Miller, Robert (ed.)
  • Fisher, Andrew (ed.)
  • Miller, Kate (ed.)
  • Ndhlovu, Lewis (ed.)
  • Maggawa, Baker Ndugga (ed.)
  • Askew, Ian (ed.)
  • Sanago, Diouratie (ed.)
  • Tapsoba, Placide (ed.)
Material type: Text Text
Publication details: New York: Population Council 1997
Availability: Items available for loan: KEIC (1)Call number: 363.96072 SIT.

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3.
Managing projects large and small : the fundamental skills for delivering on budget and on time by Harvard Business School Series: The Harvard business essentials series
Material type: Text Text
Language: English
Publication details: Boston: Harvard Business School Publishing 2004
Availability: Items available for loan: KEIC (1)Call number: 658.404 MAN.

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4.
Creating team with an edge : the complete skill set to build powerful and influential teams by Harvard Business Essentials Series: Harvard Business Essential Series
Material type: Text Text
Language: English
Publication details: Boston: Harvard Business School Press 2004
Availability: Items available for loan: KEIC (1)Call number: 658.4022 CRE.

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5.
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Staging events a career in events management by Prince Singhal by
  • Singhal, Prince
Material type: Text Text
Language: English
Publication details: New Delhi: International Centre for Event Marketing and Management (ICEM) 2003
Availability: Items available for loan: KEIC (1)Call number: 658 SIN.

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