Your search returned 169 results.

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	41.	What customers really want : how to bridge the gap between what your organization offers and what your clients crave by Scott McKain by McKain, Scott Material type: Text Language: English Publication details: Nashville: Thomas Nelson Publishers 2005 Availability: Items available for loan: KEIC (1)Call number: 658.812 MCK. Place hold Add to cart (remove)
	42.	Customer winback : how to recapture lost customers and keep them loyal by Jill Griffin and Michael W. Lowenstein foreword by Don Peppers and Martha Rogers by Griffin, Jill Lowenstein, Michael W Edition: 1st ed. Material type: Text Language: English Publication details: San Francisco: Jossey-Bass Publication 2001 Availability: Items available for loan: KEIC (1)Call number: 658.812 GRI. Place hold Add to cart (remove)
	43.	Improving customer satisfaction, loyalty, and profit : an integrated measurement and managment system by Michael D. Johnson and Anders Gustafsson by Johnson, Michael D Gustafsson, Anders Material type: Text Language: English Publication details: New York: John Wiley and Sons, Inc. 2000 Availability: Items available for loan: KEIC (1)Call number: 658.812 JOH. Place hold Add to cart (remove)
	44.	Customer . community : unleashing the power of your customers base by Drew Banks and Kim Daus foreword by Scott Cook by Banks, Drew Daus, Kim Series: The Jossey-Bass business and management series Material type: Text Language: English Publication details: San Francisco: Jossey-Bass 2002 Availability: Items available for loan: KEIC (1)Call number: 658.812 BAN. Place hold Add to cart (remove)
	45.	Customer loyalty : how to earn it how to keep it by Jill Griffin foreword by Robert T. Herres by Griffin, Jill Series: The Jossey Bass business and management series Edition: Rev. ed. Material type: Text Language: English Publication details: San Francisco: Jossey Bass 2002 Availability: Items available for loan: KEIC (1)Call number: 658.812 GRI. Place hold Add to cart (remove)
	46.	Legendary brands : unleashing the power of storytelling to create a winning market strategy by Laurence Vincent by Vincent, Laurence Material type: Text Language: English Publication details: Chicago: dearborn Trade ublishing 2002 Availability: Items available for loan: KEIC (1)Call number: 658.827 VIN. Place hold Add to cart (remove)
	47.	Conquering consumerspace : marketing strategies for a branded world by Michael R. Solomon by Solomon, Michael R Material type: Text Language: English Publication details: New York: AMACOM 2003 Availability: Items available for loan: KEIC (1)Call number: 658.827 SOL. Place hold Add to cart (remove)
	48.	Beyond customer satisfaction to customer loyalty : the key to greater profitability by Keki R Bhote by Bhote, Keki R Material type: Text Language: English Publication details: New York: American Management 1996 Availability: Items available for loan: KEIC (1)Call number: 658.8343 BHO. Place hold Add to cart (remove)
	49.	Printing in a digital world by David Bergsland by Bergsland, David Material type: Text Language: English Publication details: Belmont: Wadsworth Publishing Company 1996 Availability: Items available for loan: KEIC (1)Call number: 686.22544 BER. Place hold Add to cart (remove)
	50.	Strategies for effective customer education by Peter Honebein by Honebein, Peter Material type: Text Language: English Publication details: Illinois: NTC Business Books 1997 Availability: Items available for loan: KEIC (1)Call number: 658.812 HON. Place hold Add to cart (remove)
	51.	The loyalty effect : the hidden force behind growth, profits, and lasting values by Frederick F. Reichheld with Thomas Teal by Reichheld, Frederick F Material type: Text Language: English Publication details: Boston: Harvard Business School Press 1996 Availability: Items available for loan: KEIC (1)Call number: 658.4 REI. Place hold Add to cart (remove)
	52.	Net gain : expanding markets through virtual communities by John Hagel III and Arthur Armstrong by Hagel, John Armstrong, Arthur Material type: Text Language: English Publication details: Boston: Harvard Business School Press 1997 Availability: Items available for loan: KEIC (1)Call number: 658.800285467 HAG. Place hold Add to cart (remove)
	53.	Pro logo by Chevalier Michel and Mazzalovo Gerald by Chevalier, Michel Mazzalovo, Gerald Material type: Text Language: English Publication details: New York: Palgrave Macmillan 2004 Availability: Items available for loan: KEIC (1)Call number: 658.827 CHE. Place hold Add to cart (remove)
	54.	Blogging for business : everything you need to know and why you should care by Shel Holtz and Ted Demopoulos by Holtz, Shel Demopoulos, Ted Material type: Text Language: English Publication details: Chicago: Kaplan Publishing 2006 Availability: Items available for loan: KEIC (1)Call number: 006.7 HOL. Place hold Add to cart (remove)
	55.	Total access : giving customers what they want in an anytime, anywhere world by Regis McKenna by McKenna, Regis Material type: Text Language: English Publication details: Boston: Harvard Business School Press 2002 Availability: Items available for loan: KEIC (1)Call number: 658.812 MCK. Place hold Add to cart (remove)
	56.	Harvard business review on customer relationship management by Harvard Business Review [HBR] Series: The Harvard business review paperback series Material type: Text Language: English Publication details: Boston: Harvard Business School Press 2001 Availability: Items available for loan: KEIC (2)Call number: 658.812 HAR, ... Place hold Add to cart (remove)
	57.	MarketBusters : 40 strategic moves that drive exceptional business growth by Rita Gunther McGrath and Ian C. MacMillan by Gunther, Rita Gunther MacMillan, Ian C Material type: Text Language: English Publication details: Boston: Harvard Business School Publishing Corporation 2005 Availability: Items available for loan: KEIC (1)Call number: 658.4012 MCG. Place hold Add to cart (remove)
	58.	The ultimate question : driving good profits and true growth by Fred Reichheld by Reichheld, Fred Material type: Text Language: English Publication details: Boston: Harvard Business School Publishing 2006 Availability: Items available for loan: KEIC (1)Call number: 658.1554 REI. Place hold Add to cart (remove)
	59.	Gonzo marketing : winning through worst practices by Christopher Locke, co-author of the Cluetrain Manifesto by Locke, Christopher Material type: Text Language: English Publication details: Oxford: Capstone Publishing Limited 2001 Availability: Items available for loan: KEIC (1)Call number: 658.8 LOC. Place hold Add to cart (remove)
	60.	Retail in detail by Ronald L. Bond by Bond, Ronald L Edition: 3rd ed. Material type: Text Language: English Publication details: Madison: Entrepreneur Press 2005 Availability: Items available for loan: KEIC (1)Call number: 658.87 BON. Place hold Add to cart (remove)

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Your search returned 169 results.