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81.	Image from Amazon.com	Democratizing innovation by Eric von Hippel by Hippel, Eric von Material type: Text Language: English Publication details: Cambridge: MIT Press 2005 Availability: Items available for loan: KEIC (1)Call number: 338.064 HIP. Place hold Save to lists Add to cart (remove)
82.	Image from Amazon.com	Creating a market sensitive culture : anticipate change, act fast, do it today by Andrew Bruce and Ken Langdon by Bruce, Andrew Langdon, Ken Material type: Text Language: English Publication details: London: Pitman Publishing 1997 Availability: Items available for loan: KEIC (1)Call number: 658.4 BRU. Place hold Save to lists Add to cart (remove)
83.	Image from Amazon.com	Principles of direct and database marketing by Alan Tapp by Tapp, Alan Material type: Text Language: English Publication details: London: Financial Times Management 1998 Availability: Items available for loan: KEIC (1)Call number: 658.84 TAP. Place hold Save to lists Add to cart (remove)
84.	Image from Amazon.com	Financial services marketing by Tina Harrison by Harrison, Tina Material type: Text Language: English Publication details: Essex: Pearson Education Limited 2000 Availability: Items available for loan: KEIC (1)Call number: 332.10688 HAR. Place hold Save to lists Add to cart (remove)
85.	Image from Amazon.com	Seven secrets of service strategy by Jacques Horovitz by Horovitz, Jacques Material type: Text Language: English Publication details: Harlow: Financial Times Prentice Hall 2000 Availability: Items available for loan: KEIC (1)Call number: 658.804 HOR. Place hold Save to lists Add to cart (remove)
86.	Image from Amazon.com	Patterns of excellence : the new principles of corporate success by Danny Samson and David Challis by Samson, Danny Challis, David Edition: 1st ed. Material type: Text Language: English Publication details: : Prentice Hall 1999 Availability: Items available for loan: KEIC (1)Call number: 650.1 SAM. Place hold Save to lists Add to cart (remove)
87.	Image from Amazon.com	The performance prism : the scorecard for measuring and managing business success (with CD) by Andy Neely, Chris Adams and Mike Kennerley by Neely, Andy Adams, Chris Kennerley, Mike Material type: Text Language: English Publication details: Harlow: Pearson Education Limited 2002 Availability: Items available for loan: KEIC (1)Call number: 658.4 NEE. Place hold Save to lists Add to cart (remove)
88.	Image from Amazon.com	The future of marketing : practical strategies for marketers in the post-internet age by Cor Molenaar foreword by Don Peppers and Martha Rogers by Molenaar, Cor Material type: Text Language: English Publication details: London: Financial Times Prentice Hall 2002 Availability: Items available for loan: KEIC (1)Call number: 658.8 MOL. Place hold Save to lists Add to cart (remove)
89.	Image from Amazon.com	Managing the customer experience : turning customers into advocates by Shaun Smith and Joe Wheeler by Smith, Shaun Wheeler, Joe Material type: Text Language: English Publication details: London: Financial Times Prentice Hall 2002 Availability: Items available for loan: KEIC (1)Call number: 658.812 SMI. Place hold Save to lists Add to cart (remove)
90.	Image from Amazon.com	Customer relationship management by Ed Peelen by Peelen, Ed Material type: Text Language: English Publication details: England: Pearson Education Limited 2005 Availability: Items available for loan: KEIC (1)Call number: 658.812 PEE . Place hold Save to lists Add to cart (remove)
91.	Image from Amazon.com	Living supply chains : how to mobilizine the enterprise around delivering what your cutomers want by John Gattorna by Gattorna, John Material type: Text Language: English Publication details: New York : Financial Times 2006 Availability: Items available for loan: KEIC (1)Call number: 658.7 GAT. Place hold Save to lists Add to cart (remove)
92.	Image from Amazon.com	Global business etiquette : a guide to international communication and customs by Jeanette S. Martin and Lillian H. Chaney by Martin, Jeanette S Chaney, Lillian H Material type: Text Language: English Publication details: Westport: Prager Publishers 2006 Availability: Items available for loan: KEIC (1)Call number: 395.52 MAR. Lists: Media Books. Place hold Save to lists Add to cart (remove)
93.	Image from Amazon.com	Service marketing by Roland T. Rust, Zathony J. Zahorika and Timothy L. Keiningham by Rust, Roland T Keiningham, Timothy L Zahorika, Zathony J Material type: Text Language: English Publication details: New York: Addison Wesley 1999 Availability: Items available for loan: KEIC (1)Call number: 658.804 RUS. Place hold Save to lists Add to cart (remove)
94.	Image from Amazon.com	Contemporary marketing 2005 by Louis E Boone and David L Kurtz by Boone, Louis E Kurtz, David L Edition: 11th ed. Material type: Text Language: English Publication details: Ohio: Thomson South-Western 2005 Availability: Items available for loan: KEIC (1)Call number: 658 BOO. Lists: Marketing books List. Place hold Save to lists Add to cart (remove)
95.	Image from Amazon.com	Thriving on chaos: handbook for a management revolution by Tom Peters by Peters, Tom Material type: Text Language: English Publication details: London: Pan Books Ltd. 1989 Availability: Items available for loan: KEIC (2)Call number: 658 PET, ... Place hold Save to lists Add to cart (remove)
96.	Image from Amazon.com	Building brands directly : creating business value from customer relationships by Stewart Pearson by Pearson, Stewart Material type: Text Language: English Publication details: NLondon: McMillan Press Ltd. 1996 Availability: Items available for loan: KEIC (1)Call number: 658.827 PEA. Place hold Save to lists Add to cart (remove)
97.	Image from Amazon.com	Retail power plays : from trading to brand leadership strategies for building retail brand value by Andrew Wileman and Michael Jary by Wileman, Andrew Jary, Michael Material type: Text Language: English Publication details: London: Macmillan Press Ltd. 1997 Availability: Items available for loan: KEIC (1)Call number: 658.87 WIL. Place hold Save to lists Add to cart (remove)
98.	Image from Amazon.com	Internet Strategies : a corporate guide to exploiting the internet by Dick Stroud by Stroud, Dick Material type: Text Language: English Publication details: London: McMillan Press Ltd. 1998 Availability: Items available for loan: KEIC (1)Call number: 658.84 STR. Place hold Save to lists Add to cart (remove)
99.	Image from Amazon.com	Creating value in the digital era : achieving success through insight, imagination and innovation by Alf Chattell by Chattell, Alf Material type: Text Language: English Publication details: London: MacMillan Press Ltd. 1998 Availability: Items available for loan: KEIC (1)Call number: 658.4062 CHA. Place hold Save to lists Add to cart (remove)
100.	Image from Amazon.com	Marketing management : a relationship marketing perspective by Cranfiel School of Management Material type: Text Language: English Publication details: London: Macmillan Press Ltd. 2000 Availability: Items available for loan: KEIC (1)Call number: 658.802 MAR. Lists: Marketing books List. Place hold Save to lists Add to cart (remove)