Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators by Georgia J. Kosmoski and Dennis R. Pollack

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Material type: Text

TextLanguage: English Publication details: New Delhi: Sage Publications 2000Description: xii, 108p. 23 cm x 15 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	KEIC	371.2 KOS (Browse shelf(Opens below))	Available	3016

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